Shop policy

Preorders

Thanks for reading! Preorders are a way to get pin designs funded and check interest to make ideas into reality! Thanks to everyone who preorders we can make awesome designs come to life, preorders are discounted and are a guaranteed A grade meaning you get the best of the best in the pin batch! Preorder funds are used immediately after a design is funded and in some special ocassions I'll self-fund the rest of what's needed. Once the funds are paid to the manufacturer and production process starts refunds and exchanges are not offered as the funds have been paid to the manufacturer.

Shipping

Once pins are shipped (please check IG post updates) USPS takes care of the package and they would be the ones to contact if the package is lost or delayed during transit. In IG posts I'll let everyone know once a design's orders are completely shipped and that is the moment when you should expect the pins to ship, otherwise they are still in production, on their way to me, being quality checked, or during packing. 

I'll only be offering combined shipping for in-stock pins or preorders that drop within 2 weeks. Meaning that a preorder drop made on the 1st can be combined with other preorders made until 14th of that month. (Dates adjust by month but 14 days basically)

As I learn more about pinmaking I'll update this page policy, thank you for being understanding and taking the time to read :3


All sales are final since we are a small business and can't provide returns and refunds like large corporations on a big scale.